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Establishing an Agile Delivery Management Community

Agile delivery management is gaining popularity in the public sector, particularly within "Digital" departments, Charlie Griffiths explores how creating a community of practice helps organizations...

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AI Hackathon: How can AI tools add value to the design process? Part 1

At our recent hack day our Service Design colleagues explored how AI tools might help them spend less time on low-value activities and create more value and impact in their design work.

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Are you [or do you know] an experienced Product Manager, User Researcher or...

Learn about three fantastic opportunities for experienced professionals to join us at Essex County Council and how you could help deliver meaningful change and better services for residents,...

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AI Hackathon: Can AI help make web content easier to consume for our users?

Using a product approach during the AI Hackathon one team looked at how using AI, could be a possibility to simplify website content for users.

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Exploring the Potential and Pitfalls of AI-Generated Images

Bianca and Claire want to share with you the potential benefits and drawbacks of using AI images in a work setting that was discovered during the recent AI Hackathon

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Robotic Process Automation partnership with PricewaterhouseCoopers

Shaurya Rajwar explores our relationship with PricewaterhouseCoopers and how we want Robotic Process Automation to drive efficiency in processes and applications across our digital assets

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Sharing our learning from SDinGov 2023

Claire, Dani and May tell us how they and others have been sharing what they learned at this year’s SDinGov conference.

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Starting at Essex County Council: My first six months as a Junior User...

Emma Chisholm shares with us her experience of joining ECC as a Junior Researcher.

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Technology – not just for the techies…

Our lives are influenced by technology, sometimes without our awareness. We want to share what we are doing to transform the way we work and help our colleagues.

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Should you have a button on your website that says ‘translate’?

The short answer is no. People who need them use their own translation tools. But, you can write the content in a way that those tools will translate well.  Where we know we need one or two specific...

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